bwin review
Built from 2,150 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.
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What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Bonuses
Mostly negativeReviewers mostly say rewards for existing customers are scarce or missing altogether. Several report welcome offers, free spins or free bets that were promised but never credited.
Mentioned in 16 of the recent reviews we analysedWithdrawals
Mostly negativeMost reviewers say depositing is easy but getting money out is not, citing payouts left pending, cancelled without explanation or blocked by repeated document requests. A few sports bettors said withdrawals arrived quickly.
Mentioned in 14 of the recent reviews we analysedGames and odds
Mostly negativeMost reviewers believe slot returns are far lower than advertised, describing long losing runs and games they suspect are manipulated. Some single out the in-house casino games as the worst.
Mentioned in 13 of the recent reviews we analysedShow 3 more themes
Customer support
Mostly negativeReviewers mostly describe support as unhelpful, pointing to generic replies, unanswered emails and live chats closed mid-conversation. A small minority praised staff who corrected an account error quickly.
Mentioned in 11 of the recent reviews we analysedID checks
Mostly negativeReviewers mostly say identity checks start only after deposits or wins, with repeated requests for the same documents holding up withdrawals. Some felt the amount of personal information asked for was excessive.
Mentioned in 8 of the recent reviews we analysedApp and website
Mostly negativeReviewers mostly complain about awkward log-ins, a poor screen layout and slots that freeze or close the app just before a bonus. One found the site easy to navigate but still rated it low.
Mentioned in 6 of the recent reviews we analysedWhat we checked
- Run by
- LC International Limited, Gibraltar
- UK licence
- 054743-R-330863-014
- Licensed since
- Jul 2019
- Fines
- 1 published action against LC International
- Self-exclusion
- Shared with 14 sister sites
- Website
- bwin.com
bwin's sister sites
All bwin sister sites →bwin review FAQ
Is bwin legit?
Yes, it is UK licensed. LC International Limited runs bwin under Gambling Commission licence 054743-R-330863-014 and has held that licence since Jul 2019.
Does bwin pay out?
Of the 60 recent reviews we looked at, 14 discussed withdrawals. 93% of those were negative.
What do players complain about most?
Bonuses. They came up in 16 recent reviews, and every one of those mentions was negative.
Who owns bwin?
LC International Limited owns bwin.