Most looked-up names
Still don't recognise it?
- Check who has your card
Most unknown gambling charges are deposits by someone in the household or a saved card on a shared device.
- Contact the operator
Give them the date, amount and the last four digits of the card. They can tell you which account was used.
- Report it to your bank
If no one you know made it, report it as unrecognised. Links for each bank are below.
- Block gambling payments
Most UK banks let you block gambling transactions in the app, usually with a cooling-off period before you can undo it.
Report it to your bank
GAMSTOP blocks every UK-licensed gambling site in one step. GamCare's helpline is free and confidential, 24/7.
Bank charges FAQ
Why does my statement show a company I've never heard of?
Card statements show the company that took the payment, and gambling sites are usually run by a company with a different name. One company often runs dozens of sites.
Can I get an unrecognised gambling payment refunded?
If nobody you allowed to use your card made the payment, report it to your bank as unauthorised. Banks must investigate and usually refund unauthorised payments.
How do I stop gambling payments on my card?
Switch on the gambling block in your banking app, and register with GAMSTOP to self-exclude from every UK-licensed gambling site at once.