Gamesys Operations on your bank statement
A charge from a Gibraltar-based company can look unfamiliar, but Gamesys Operations on bank statement lines normally mean a deposit at one of its sites, such as Jackpotjoy or Monopoly Casino.
How it can appear
Banks often shorten or merge company names, so the charge may appear in any of the forms above. None of these strings has yet been confirmed on a real statement.
Which site was it?
What to do
- Check the site list
Ask anyone who uses your card whether they play at one of the 9 Gamesys Operations sites listed, such as Jackpotjoy, Virgin Games or Double Bubble Bingo.
- Contact Gamesys Operations
Use the help page of the relevant site, for example Jackpotjoy. Give the date, amount and last four card digits so they can trace the payment.
- Dispute it with your bank
If nobody you know made the payment, tell your bank it is unrecognised and ask them to dispute it. Bank links
The company
Gamesys Operations Limited, Gibraltar, Gibraltar
UK licence 038905-R-319430-021
GAMSTOP blocks every UK-licensed gambling site in one step. GamCare's helpline is free and confidential, 24/7.
Gamesys Operations charges FAQ
Is a Gamesys Operations charge a scam?
Almost always, no. The charge is normally a genuine deposit at a site run by Gamesys Operations Limited, and the person who made it often shares your card. If nobody in your household did, treat it as unauthorised and tell your bank.
Can I get the money back?
Possibly. Where neither you nor anyone you allowed to use the card authorised the payment, your bank must investigate, and unauthorised payments are usually refunded. Report it as soon as you notice it.
How do I block Gamesys Operations payments?
Ask the site, such as Jackpotjoy or Virgin Games, to close or self-exclude the account. Registering with GAMSTOP blocks every UK-licensed site. Then switch on the gambling block in your banking app.