Paddy Power review

Also written: PaddyPower

Last reviewed 12 Oct 2026

Player Score86/100Great

Built from 270,846 player reviews on the App Store and Trustpilot, adjusted because unhappy players post far more often than happy ones.

Better than 86% of UK sites we score

How the Player Score works

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What players say

Our summaries of the 210 most recent reviews, theme by theme. Not quotes.

App and website

Mixed

53% positive42% negative

Reviewers mostly describe the app as easy to use and quick to update, with free daily games a common plus. Complaints focus on the prize wheel rarely giving more than small rewards.

Mentioned in 57 of the recent reviews we analysed

Games and odds

Mostly negative

32% positive63% negative

The main complaint is a change that now ties Best Odds Guaranteed to a minimum stake, alongside claims that slots rarely pay well. A few reviewers still enjoy the slots and racing.

Mentioned in 41 of the recent reviews we analysed

Bonuses

Mostly negative

28% positive64% negative

Most reviewers are unhappy with promotions, saying rewards for slots players have been cut, terms are confusing and some free bets were reduced or disappeared. A smaller group praises regular free bets and specials.

Mentioned in 36 of the recent reviews we analysed

Show 2 more themes

Customer support

Mixed

46% positive54% negative

Opinion is split. Many praise patient chat agents who sorted out account and verification problems, while others report automated bots, long waits and chats closed without a fix.

Mentioned in 24 of the recent reviews we analysed

Withdrawals

Mixed

48% positive52% negative

Several reviewers praise quick, easy payouts. Negative reviews describe accounts closed or blocked during verification with balances held back, and cash out not being available when wanted.

Mentioned in 21 of the recent reviews we analysed

What we checked

Run by: PPB Entertainment Limited, Malta
UK licence: 039426-R-319332-025
Licensed since: Nov 2014
Self-exclusion: Shared with 1 sister site
Website: www.paddypower.com

Paddy Power's sister sites

BetfairSportsbook & casino

70/100

All Paddy Power sister sites →

Paddy Power review FAQ

Is Paddy Power legit?

Paddy Power holds Gambling Commission licence 039426-R-319332-025 and has done since Nov 2014. The licence sits with PPB Entertainment Limited, the company that runs the site.

Does Paddy Power pay out?

Withdrawals featured in 21 of the 210 recent reviews we analysed. Views were fairly split, though slightly more leaned negative, at 52% of those mentions.

What do players complain about most?

The biggest source of complaints is games and odds. Of the 41 recent reviews that raise the topic, 63% are negative.

Who owns Paddy Power?

The site is owned by PPB Entertainment Limited.